Privacy Policy
Introduction
This Privacy Policy explains how Tripo3D collects, uses, and protects information when you use tripo3d.lol, including its AI-assisted 3D creation and account services.
Information We Collect
- Account information, such as your name, email address, profile image, and authentication provider identifier.
- Usage information, including the features you use, generation activity, credit balance events, and interactions with the service.
- Technical information, such as browser type, device information, IP address, diagnostic logs, and cookies.
- Billing information needed to process purchases. Complete payment card details are handled by the payment provider and are not stored by Tripo3D.
- Content you submit, including prompts and files you choose to provide for 3D-related workflows.
How We Use Information
We use information to authenticate accounts, provide and secure the service, process credit and billing activity, operate AI features, troubleshoot problems, prevent abuse, and improve the Tripo3D experience.
Sharing and Retention
We do not sell personal information. We may share the minimum necessary information with infrastructure, authentication, analytics, AI-processing, and payment providers, or when required by law. Information is retained only as long as reasonably necessary for these purposes and applicable legal obligations.
Security and Your Choices
We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security. You may request access, correction, or deletion of eligible personal information by contacting us.
Updates
We may update this policy as the service changes. The version posted here is the current version.
Contact
Questions about this policy can be sent to support@tripo3d.lol.